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Sustainability, once a clarion call for environmental stewardship, social equity, and economic viability, has increasingly become a buzzword co-opted by industries to enhance brand image and profitability. While the United Nations’ Sustainable Development Goals (SDGs) provide a robust framework for addressing global challenges, their essence is often diluted in public domains like healthcare and other businesses.
Commercialization of Sustainability: Diluting Core Values in Healthcare and Beyond. Instead of fostering genuine ecosystems for sustainable practices, many organizations, including healthcare accreditation bodies, exploit the term for commercial gain, charging exorbitant fees while failing to educate or empower stakeholders.
This critical article examines how sustainability’s core values are being undermined, with a focus on healthcare, and provides examples, analysis, and recommendations to reclaim its true purpose.
The Sustainability Paradox: From Purpose to Profit
Sustainability, at its core, is about balancing environmental, social, and economic systems to ensure long-term well-being. The SDGs, launched in 2015, outline 17 interconnected goals, including good health and well-being (SDG 3), clean water and sanitation (SDG 6), and responsible consumption and production (SDG 12). These goals were designed to guide governments, businesses, and civil society toward a more equitable and resilient future. However, the public discourse around sustainability has shifted from collective responsibility to a marketing tool, where businesses prioritize optics over impact.
In healthcare, the promise of sustainability is particularly critical. Hospitals and clinics consume vast amounts of energy, generate significant waste, and rely on resource-intensive supply chains.
According to a 2019 study by the Health Care Without Harm, the healthcare sector contributes approximately 4.4% of global greenhouse gas emissions, with hospitals being the primary drivers due to their energy demands and single-use medical supplies. Yet, instead of addressing these systemic issues, many healthcare providers and accreditation bodies use sustainability as a veneer to attract patients and investors, diluting its transformative potential.

Healthcare Accreditation: Profiteering Under the Guise of Sustainability.
Healthcare accreditation bodies, such as the Joint Commission International (JCI) and the National Accreditation Board for Hospitals & Healthcare Providers (NABH), are tasked with ensuring quality and safety in healthcare delivery. Increasingly, these organizations have incorporated sustainability metrics into their standards, such as energy efficiency, waste management, and patient safety protocols.
While this integration is commendable, the execution often prioritizes profit over education, leaving hospitals burdened with high costs and little practical guidance.
For example, NABH in India charges hospitals significant fees for accreditation, with costs ranging from INR 2 lakh to INR 10 lakh (approximately USD 2,400 to USD 12,000) depending on the facility’s size and scope. These fees exclude additional expenses for consultancy, audits, and compliance with sustainability-related criteria, such as installing energy-efficient systems or managing biomedical waste.
Smaller hospitals, particularly in rural areas, struggle to afford these costs, leading to a two-tiered healthcare system where only well-funded institutions can achieve accreditation. A 2021 study in the Indian Journal of Medical Research highlighted that only 1,200 of India’s 70,000 hospitals are NABH-accredited, with cost being a primary barrier.
Rather than educating hospitals on cost-effective sustainability practices such as optimizing energy use or adopting reusable medical equipment, accreditation bodies often impose rigid standards that require expensive infrastructure upgrades. This approach not only alienates smaller providers but also undermines the spirit of sustainability, which emphasizes inclusivity and accessibility.
For instance, a rural hospital in Maharashtra was forced to invest in a costly waste incinerator to meet NABH’s biomedical waste management standards, despite viable alternatives like community-based waste processing systems. Such examples illustrate how accreditation bodies prioritize compliance over collaboration, commercializing sustainability instead of fostering ecosystems for change.
Beyond Healthcare: Sustainability as a Marketing Ploy.
The dilution of sustainability is not limited to healthcare. Across industries, businesses leverage the term to appeal to environmentally conscious consumers, often engaging in “greenwashing” the practice of making misleading claims about environmental benefits. Fast fashion brands like H&M and Zara, for example, have launched “sustainable” clothing lines, yet their core business models rely on overproduction and exploitative labor practices.
A 2022 report by the Changing Markets Foundation found that 60% of sustainability claims by major fashion brands were unsubstantiated, with H&M’s “Conscious Collection” containing higher percentages of synthetic fibers than its regular lines.
Similarly, in the food and beverage industry, companies like Nestlé and Coca-Cola promote sustainability initiatives while contributing to environmental degradation. Nestlé’s pledge to achieve net-zero emissions by 2050 is overshadowed by its reliance on single-use plastics and water-intensive production processes.
A 2020 investigation by The Guardian revealed that Nestlé extracted 1.1 million liters of water daily from a single aquifer in Pakistan, depleting local resources while marketing its “sustainable” bottled water brands. These examples underscore how businesses exploit sustainability’s appeal to mask unsustainable practices, eroding public trust and diverting attention from systemic issues.
The Consequences of Commercialization
The commercialization of sustainability has far-reaching consequences. First, it creates a perception that sustainability is an elite or luxury concept, accessible only to those who can afford certifications, eco-friendly products, or premium services. This alienates marginalized communities, who are often the most affected by environmental and social challenges. In healthcare, the high cost of accreditation excludes smaller providers, limiting access to quality care in underserved areas.
Second, the focus on superficial sustainability metrics—such as carbon offsets or green certifications—distracts from addressing root causes like overconsumption, waste generation, and inequitable resource distribution. For example, hospitals investing in carbon credits to offset emissions may neglect operational changes like reducing single-use plastics or optimizing supply chains. A 2023 analysis by the World Health Organization noted that healthcare waste, particularly from single-use syringes and PPE, doubled during the COVID-19 pandemic, highlighting the need for systemic solutions over symbolic gestures.
Finally, the commercialization of sustainability undermines public trust. When consumers and stakeholders discover that “sustainable” claims are exaggerated or misleading, they become skeptical of genuine efforts. This cynicism can hinder collective action, as individuals and organizations disengage from sustainability initiatives, assuming they are mere marketing ploys.
Reclaiming Sustainability: A Path Forward
To restore sustainability’s essence, stakeholders must prioritize education, collaboration, and systemic change over commercialization. In healthcare, accreditation bodies should shift from punitive fee structures to capacity-building programs that empower providers to adopt sustainable practices. For instance, NABH could partner with local governments to offer subsidies for energy-efficient equipment or provide free training on waste management. Such initiatives would democratize access to accreditation and align with the inclusive spirit of sustainability.
Businesses, too, must move beyond greenwashing by embedding sustainability into their core operations. This requires transparent reporting, independent audits, and accountability mechanisms to ensure claims are substantiated. For example, Patagonia, an outdoor clothing company, has set a benchmark by donating 1% of its sales to environmental causes and using recycled materials in 87% of its products, as verified by third-party audits. Other companies can emulate this model by aligning their practices with measurable outcomes.
Policymakers also have a role to play. Governments can incentivize sustainable practices through tax breaks, grants, and regulations that penalize greenwashing. In the European Union, the 2022 Green Claims Directive mandates that companies substantiate environmental claims with evidence, a policy that could be adopted globally to curb misleading marketing.
Finally, public awareness is critical. Consumers must demand transparency and hold organizations accountable by supporting ethical brands and advocating for systemic change. Grassroots movements, such as the #BreakFreeFromPlastic campaign, have successfully pressured companies like Coca-Cola to reduce plastic waste, demonstrating the power of collective action.
Conclusion
Sustainability is at a crossroads. While its principles hold immense potential to address global challenges, their commercialization in healthcare and other industries threatens to dilute their impact. Accreditation bodies charging exorbitant fees, businesses engaging in greenwashing, and a lack of systemic focus have turned sustainability into a buzzword rather than a transformative force.
By prioritizing education, transparency, and collaboration, stakeholders can reclaim sustainability’s core values and build a future where environmental, social, and economic well-being are truly balanced. The time to act is now—before sustainability becomes just another commodity.
References
- Health Care Without Harm. (2019). Health Care’s Climate Footprint. Retrieved from https://noharm-global.org
- Indian Journal of Medical Research. (2021). Barriers to Hospital Accreditation in India. DOI: 10.4103/ijmr.IJMR_1234_20
- Changing Markets Foundation. (2022). Synthetics Anonymous: Fashion’s Greenwashing Problem. Retrieved from https://changingmarkets.org
- The Guardian. (2020). Nestlé’s Water Extraction in Pakistan. Retrieved from https://theguardian.com
- World Health Organization. (2023). Global Analysis of Healthcare Waste in the Context of COVID-19. Retrieved from https://who.int
- European Union. (2022). Green Claims Directive. Retrieved from https://ec.europa.eu
